Terms & Conditions – Complete Guide to Using the Maxwim Platform

📜 1. General Terms & Conditions

Maxwim (https://maxwim.vu) is an online gaming and betting platform. These Terms and Conditions form a legally binding agreement between Maxwim and its users. By creating an account or continuing to use the platform, you confirm that you accept and agree to all of these terms.

Maxwim reserves the right to update these Terms and Conditions at any time. A notice will be posted on the platform whenever changes are made. Continued use of the platform after any changes will be considered acceptance of the updated terms.

Maxwim only provides services in regions where online gaming is legally permitted. It is your responsibility to verify whether online gaming is lawful in your jurisdiction.

👤 2. Account Registration & Management

Registration Requirements

• You must be at least 18 years old to open an account on Maxwim.
• Each individual is allowed only one account. Creating multiple accounts from the same device, IP address, or mobile number is strictly prohibited.
• All information provided at registration must be accurate, complete, and up to date.
• If an account is registered using false information, Maxwim reserves the right to close that account and forfeit all associated balances.

Account Security

• Keep your password confidential. Never share it with anyone.
• If you suspect unauthorized access to your account, contact Maxwim support immediately.
• You are solely responsible for all activity that takes place on your account.

Identity Verification (KYC)

Maxwim may request identity verification documents at any time. You may be required to submit a copy of your national ID, passport, or driving license. Withdrawals may be withheld until KYC verification is complete.

💰 3. Deposit Policy

Deposits on Maxwim can be made via mobile banking or bank transfer. The minimum deposit amount is specified on the platform.

• Deposits are generally processed instantly. However, some payment methods may take 1–2 hours.
• Deposits may only be made from a payment account registered in your own name.
• Depositing through a third party is not permitted. If detected, your account may be closed.
• If a deposit transaction is incomplete, please contact support with proof of payment.

🏧 4. Withdrawal Policy

Your account must be fully verified before you can make a withdrawal from Maxwim. Withdrawals can only be processed to the same payment method used for the original deposit.

Withdrawal Timeframes

• Standard Withdrawals: Processed within 1–24 hours.
• Large Withdrawals: Additional verification may extend processing time to 24–72 hours.
• VIP Members: Enjoy priority fast-track withdrawal service.

Withdrawal Conditions

• Winnings earned from a bonus must meet the wagering requirements before they can be withdrawn.
• If fraud is suspected, Maxwim may freeze the withdrawal and conduct an investigation.
• Maxwim is not liable for delays caused by technical issues on the part of your bank or payment provider.

🎁 5. Bonus & Promotion Terms

Maxwim offers a variety of bonuses — welcome bonuses, reload bonuses, cashback, and free spins. Each bonus has its own terms and conditions, which are detailed on the bonus page.

Wagering Requirement

A wagering requirement means the bonus amount must be wagered a specified number of times before it can be withdrawn. For example, a 15x wagering requirement on a BDT 1,000 bonus means you must place a total of BDT 15,000 in bets.

General Bonus Terms

• Only one bonus can generally be active at a time.
• If a bonus is cancelled, all winnings earned from that bonus will also be forfeited.
• Once a bonus expires, it will be automatically removed from your account.
• Maxwim reserves the right to cancel bonuses in cases of suspected bonus abuse.
• A bonus may only be used on the specific games stated in the bonus terms.

🎮 6. Game Rules

All games on Maxwim use third-party certified RNG (Random Number Generator) technology. Every game outcome is entirely random and not predetermined.

• If a game is interrupted due to a technical issue, your balance will be restored based on the last verified game state.
• If your internet connection drops during a game, the outcome will be determined according to that game's established rules.
• If a software error is detected in any game, the affected round may be voided and bets refunded.
• Maxwim reserves the right to suspend or permanently remove any game at any time.

🚫 7. Prohibited Activities

The following activities are strictly prohibited on Maxwim. If detected, your account will be immediately closed and your balance may be forfeited:

• Fraud and Manipulation: Any form of fraudulent activity.
• Bots & Automation Software: Using automated tools to play games or place bets.
• Multiple Accounts: Creating multiple accounts to take advantage of bonus offers.
• Money Laundering: Using the platform for money laundering purposes.
• Chargeback Fraud: Filing a false chargeback claim with your payment provider after a deposit has been made.
• Hacking & Cyber Attacks: Any attempt to breach the security of the platform.

🔒 8. Privacy & Data Protection

Maxwim is committed to protecting your personal information. Our Privacy Policy explains in detail how we collect, use, and store your data.

• Your personal information is never sold to third parties.
• Information may be disclosed to authorities where required by law.
• All data is protected with SSL encryption.

For more details, visit our Privacy Policy View the page.

🌱 9. Responsible Gaming

Maxwim believes gaming is entertainment — not a source of income. We want you to have fun, not feel pressured.

Available Tools

• Deposit Limit: Set a maximum daily, weekly, or monthly deposit limit.
• Time Limit: Set a daily limit on how long you play.
• Self-Exclusion: Temporarily suspend your account for a set period of time.
• Permanent Closure: You can request permanent account closure at any time.

⛔ 10. Account Closure & Termination

You can request account closure through support at any time. Please withdraw any available balance before closing your account.

Account Closure by Maxwim

Maxwim reserves the right to close an account without prior notice in the following cases:

• A violation of the terms and conditions has occurred.
• Evidence of fraud or deceptive activity is found.
• An account was created using false or fraudulent information.
• Account used by a minor.
• Under legal obligation or by order of a regulatory authority.

📬 11. Contact & Complaints

If you have any questions or complaints about these terms or Maxwim's services, please contact our support team.

• Email: [email protected] (General Inquiries)
• Live Chat: Available on the platform 24/7
• Language: Support available in Bengali and English

Once a complaint is submitted, we typically respond within 24 hours. Complex cases may take up to 72 hours.